A little clarity goes a long way.

Start with the number of mailboxes you need, how much email each person keeps and any access or support requirements. Compare the packages, or choose “Not sure” when you enquire.

Request a quote for your requirements. Confirm the currency, billing period, any setup charges, tax treatment and renewal terms before agreeing to a service.

Confirm the renewal price, billing period, cancellation process and any applicable refund conditions in your quote and service agreement before ordering.

Mailbox size is the space allocated to one inbox. Total storage is the overall package allocation. Ask whether that allocation is shared between mailboxes or fixed per user.

Ask for the mailbox allocation in your quote. Count the inboxes your team needs and distinguish separate mailboxes from aliases or forwarders.

Tell us about your existing domain and email setup when you enquire. Discuss compatibility, migration arrangements, charges and timing before making changes. Never send account passwords through the enquiry form.

Tell us which mail applications and devices your team uses. Confirm the supported access methods and connection settings for your chosen package.

Ask for the protection and recovery terms applicable to your package, including backup frequency, retention, restore availability, exclusions and any costs.

Email info@promail99.com to discuss your package or an upgrade. Existing customers should use their established service contact for urgent account issues. Never include passwords in an enquiry.